Certificate II in Security Operations CIISO
Your instructor's goal is to provide you with the information and skills to become an effective and efficient security professional. Role-plays, scenarios, case studies, class discussions and real life experiences provide students with a positive learning environment. All Eagle Training Services instructors have current industry experience.
Each module complies with Police and/or State training authorities, Govt licensing authorities, etc. All modules are nationally recognised and approved by the relevant licensing authority.
Legal Studies Civil Law, Criminal Law, Negligence, Duty of Care, Courts, Arrest Powers, Trespass, Self Defence, Search, Questioning, Security licensing legislation.
Property Protection Major Incidents, How to Handle a Bomb Threat, Fire Procedures, Hazardous Goods, Foundations of Security.
Psychology Temperament Analysis, Group Dynamics, Conflict Resolution, Negotiation, Mediation, Body Language, Verbal Responses.
Security Officers Duties, Mobile Patrols, Static Guard, Access Control, Retail Security, Alarm Response, Workplace Health and Safety.
Crowd Controller's Duties Hotels, Licensed Clubs, Night Clubs, Special Events, Concerts, Use of a Hand Held Metal Detector.
First Aid CPR, Primary Survey, Secondary Survey, Bleeding and Wounds, Burns, Head Injuries, Shock, Medical Emergencies, Fracture Management, Poisoning, Bites and Stings.
CPPSEC2001A Communicate effectively in the security industry
CPPSEC2002A Follow workplace safety procedures in the security industry
CPPSEC2003B Work effectively in the security industry
CPPSEC2004B Respond to security risk situation
CPPSEC2005A Work as part of a security team
CPPSEC2006B Provide security services to clients
HLTFA311A Apply first aid
CPPSEC2009A Give evidence in court
CPPSEC2011B Control access to and exit from premises
CPPSEC2014A Operate basic security equipment
CPPSEC2015A Patrol premises
The course that EagleTraining Services NT offers also incorporates the below units to enable participants to gain dual security licence status within the Northern Territory. These below units are issued as a Statement of Attainment.
Additional Units applicable to Crowd Controller:
CPPSEC2012A Monitor and control individual and crowd behaviour
CPPSEC2017A Protect self and others using basic defensive tactics
Additional units applicable to Security Officers
CPPSEC2007A Screen people
CPPSEC2008A Screen items
CPPSEC2013A Protect valuables in transit
It is a requirement for this course that students must have good verbal and written English skills. Students will be assessed for language, literacy and numeracy (LLN) ability and as such must undertake a pre-course LLN assessment prior to enrolment. Any student identified as requiring assistance will be given help by their trainer to successfully undertake the course. Where the students LLN needs are beyond the capability of the trainer, a referral will be made to appropriate support services.
Units of Competency
CPP20211 Certificate II in security operations
Assessments are contextualised and linked to the completion of various activities. Assessments may consist of practical demonstration, written questions and project work depending upon the unit requirements.
Assessment takes places throughout the course and is conducted off the job.
Course Delivery & Duration
The course runs for 9 days (weekdays), including 2 days for complimentary Apply First Aid course if applicable.
Classes commence at 8.30am till 4:30pm, each day. Training occurs at Eagle Training Services training facilities, located in Darwin & Alice Springs. Participants undertake the course in comfortable air-conditioned classrooms with the latest IT and audiovisual capabilities. Students are supported through the provision of high quality learning materials and resources.
$800 per student. A $300 deposit is required upon enrolment to secure a course placement. The remaining course fee is to be paid in full prior to course commencement. This price includes all study manuals and materials.
Confirmation of Enrolment
A student’s position on the course will be confirmed upon a completed enrolment form and the payment of a course deposit fee, or the provision of an authorised purchase order. Positions are limited, so confirmed enrolments only will be able to attend.
For cancellations/refunds, a minimum of 72 hours notice must be provided to Eagle Training Services prior to the commencement of the scheduled course to enable re-allocation of your place to another participant, otherwise the full course fee will be payable. Replacements are allowed provided they have Eagle Training Services approval before the start of training and course pre-requisites are met.
Welfare and Support Services
Eagle Training Services NT provides welfare and support services within its professional capacity. Clients should identify existing needs prior to enrolment so that appropriate arrangements are made. Where additional support is required, the client will be referred to a specialist agency to access appropriate support. Eagle Training Services NT has a documented policy regarding access and equity.
This course comes with a complimentary Apply First Aid course.