CPP20212 - Certificate II in Security Operations CIISO

Participant Details

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Course Outline

Your instructor's goal is to provide you with the information and skills to become an effective and efficient security professional. Role-plays, scenarios, case studies, class discussions and real life experiences provide students with a positive learning environment. All Eagle Training Services NT instructors have current industry experience.

Each unit of competency complies with Police and/or State training authorities, Government licensing authorities, etc. All units of competency are nationally recognised and approved by the relevant licensing authority.

Course Subjects

Legal Studies Civil Law, Criminal Law, Negligence, Duty of Care, Courts, Arrest Powers, Trespass, Self Defence, Search, Questioning, Security licensing legislation.

Property Protection Major Incidents, How to Handle a Bomb Threat, Fire Procedures, Hazardous Goods, Foundations of Security.

Psychology Temperament Analysis, Group Dynamics, Conflict Resolution, Negotiation, Mediation, Body Language, Verbal Responses.

Security Officers Duties, Mobile Patrols, Static Guard, Access Control, Retail Security, Alarm Response, Workplace Health and Safety.

Crowd Controller's Duties Hotels, Licensed Clubs, Night Clubs, Special Events, Concerts, Use of a Hand Held Metal Detector.

First Aid CPR, Primary Survey, Secondary Survey, Bleeding and Wounds, Burns, Head Injuries, Shock, Medical Emergencies, Fracture Management, Poisoning, Bites and Stings.

Units of Competency

Core Units

CPPSEC2001A Communicate effectively in the security industry

CPPSEC2002A Follow workplace safety procedures in the security industry

CPPSEC2003B Work effectively in the security industry

CPPSEC2004B Respond to security risk situation

CPPSEC2005A Work as part of a security team

CPPSEC2006B Provide security services to clients

HLTFA311A Apply first aid

Elective units

CPPSEC2009A Give evidence in court

CPPSEC2011B Control access to and exit from premises

CPPSEC2014A Operate basic security equipment

CPPSEC2015A Patrol premises

The course that EagleTraining Services offers also incorporates the below units to enable participants to gain dual security licence status within the Northern Territory.

Additional Units applicable to Crowd Controller:

CPPSEC2012A Monitor and control individual and crowd behaviour

CPPSEC2017A Protect self and others using basic defensive tactics

Additional units applicable to Security Officers

CPPSEC2007A Screen people

CPPSEC2008A Screen items

CPPSEC2013A Protect valuables in transit

Course Prerequisites

It is a requirement for this course that students must have good verbal and written english skills. Students will be assessed for language, literacy and numeracy (LLN) ability and as such, must undertake a pre-course LLN assessment prior to enrolment. Any student identified as requiring assistance will be given help by their trainer to successfully undertake the course. Where the students LLN needs are beyond the capability of the trainer, a referral will be made to appropriate support services.

Qualification Awarded

CPP20212 Certificate II in security operations

Course Assessment

Assessments are contextualised and linked to the completion of various activities. Assessments may consist of practical demonstration, written questions and project work depending upon the unit requirements.
Assessment takes places throughout the course and is conducted off the job.

Course Delivery & Duration

The course runs for 15 days (weekdays), including 2 days for the complimentary Apply First Aid course if applicable.

Classes commence at 8.30am and finish at 4:30pm each day. All students are required to be present 15 minutes before course commencement time. Late arrivals may be refused from the course as a failure to attend. Training occurs at Eagle Training Services training facilities located in Darwin & Alice Springs. Participants undertake the course in comfortable, air-conditioned classrooms with the latest IT and audiovisual capabilities. Students are supported through the provision of high quality learning materials and resources.

Course Fees

$950 per student. A $300 deposit is required upon enrolment to secure a course placement. The remaining course fee is to be paid in full prior to course commencement. This price includes all study manuals and materials.

Confirmation of Enrolment

A student’s position on the course will be confirmed upon the payment of a course deposit fee or the provision of an authorised purchase order. Positions are limited so confirmed enrolments only will be able to attend.
For cancellations/refunds a minimum of 72 hours notice must be provided to Eagle Training Services prior to the commencement of the scheduled course to enable re-allocation of your place to another participant, otherwise the full course fee will be payable. Replacements are allowed provided they have Eagle Training Services approval before the start of training and course prerequisites are met.

Welfare and Support Services

Eagle Training Services provides welfare and support services within its professional capacity. Clients should identify existing needs prior to enrolment so that appropriate arrangements are made. Where additional support is required the client will be referred to a specialist agency to access appropriate support. Eagle Training Services has a documented policy regarding access and equity.

Please Note

This course includes a complimentary Apply First Aid course.

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Darwin & Alice Springs

How Long

15 days (includes 2 days for Apply First Aid), 8.30am-4:30pm

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