Certificate II in Security Operations CIISO
Course Outline
Your instructor's goal is to provide you with the information and skills to become an effective and efficient security professional. Role-plays, scenarios, case studies, class discussions and real life experiences provide students with a positive learning environment. All Eagle Training Services instructors have current industry experience.
Each module complies with Police and/or State training authorities, Govt licensing authorities, etc. All modules are nationally recognised and approved by the relevant licensing authority.
Course Subjects
Legal Studies Civil Law, Criminal Law, Negligence, Duty of Care, Courts, Arrest Powers, Trespass, Self Defence, Search, Questioning, Security licensing legislation.
Property Protection Major Incidents, How to Handle a Bomb Threat, Fire Procedures, Hazardous Goods, Foundations of Security.
Psychology Temperament Analysis, Group Dynamics, Conflict Resolution, Negotiation, Mediation, Body Language, Verbal Responses.
Security Officers Duties, Mobile Patrols, Static Guard, Access Control, Retail Security, Alarm Response, Workplace Health and Safety.
Crowd Controller's Duties Hotels, Licensed Clubs, Night Clubs, Special Events, Concerts, Use of a Hand Held Metal Detector.
First Aid CPR, Primary Survey, Secondary Survey, Bleeding and Wounds, Burns, Head Injuries, Shock, Medical Emergencies, Fracture Management, Poisoning, Bites and Stings.
Units of Competency
CPP20207 Certificate II in security operations
Core Units
CPPSEC2001A Communicate effectively in the security industry
CPPSEC2002A Follow workplace safety procedures in the security industry
CPPSEC2003A Work effectively in the security industry
CPPSEC2004A Respond to security risk situation
CPPSEC2005A Work as part of a security team
CPPSEC2006A Provide security services to clients
HLTFA301B Apply first aid
Elective units
CPPSEC2009A Give evidence in court
CPPSEC2011A Control access to and exit from property
CPPSEC2014A Operate basic security equipment
CPPSEC2015A Patrol premises
The course that EagleTraining Services NT offers also incorporates the below units to enable participants to gain dual security licence status within the Northern Territory. These below units are issued as a Statement of Attainment.
Additional Units applicable to Crowd Controller:
CPPSEC2012A Monitor and control individual and crowd behaviour
CPPSEC2017A Protect self and others using basic defensive tactics
Additional units applicable to Security Officers
CPPSEC2007A Screen people
CPPSEC2008A Screen items
CPPSEC2013A Protect valuables in transit
Course Prerequisites
It is a requirement for this course that students must have good verbal and written English skills. Students will be assessed for language, literacy and numeracy (LLN) ability and as such must undertake a pre-course LLN assessment prior to enrolment. Any student identified as requiring assistance will be given help by their trainer to successfully undertake the course. Where the students LLN needs are beyond the capability of the trainer, a referral will be made to appropriate support services.
Please Note
This course comes with a complementary Apply First Aid course.
Click here for a printer friendly version of this page.
