COVID-19 Response

As it has always been, the safety and security of our students and staff remains our highest priority. In response to the COVID-19 pandemic we are taking additional measures developed in conjunction with advice from public health authorities (including World Health Organisation (WHO) and Centre for Disease Control (CDC) to make our hygiene protocols even more rigorous.

Stage 1:

Firstly, don’t panic. Your children are still going to school and you and your staff/colleagues are still going to work, doing shopping and buying petrol. It is important to everyone in the community to still be able to function and our community’s businesses still operate. Your studies and the training of your staff are important so that you or your organisation can still proceed with your current work requirements and commitments. It is important that you are not disadvantaged from gaining work or that your organisation and staff are not put at risk by missing essential training necessary to meet not only your legal requirements but also to ensure they and your customers are safe at work.

As are many organisations, we are constantly monitoring the situation at hand and, whilst the Northern Territory remains relatively free of COVID-19, we will be operating as normal and will still be maintaining our current scheduled training. We have increased our cleaning protocols and are limiting physical contact and maintaining safe distancing between staff and the general public.

Once this level changes we will then implement stage 2 throughout our company to ensure that no students or staff are put at risk.

Stage 2:

For public courses which are theory orientated, or largely theory orientated, such as Certificate IV in Training and Assessment and Certificate II in Security Operations, we will be implementing an online classroom program so that your studies can mostly proceed and any practical requirements that cannot be done remotely will be rescheduled to be completed once it is safe to resume face-to-face, onsite classroom training. Other training and courses that cannot be done by the online classroom program such as first aid and safety related courses will be delayed until it is safe to resume face-to-face, onsite classroom training.

Private courses will still be allowed to continue on site as there is no additional risk to the students due to the fact they are already being exposed to each other whilst working together in their current environment. Our trainers will be limiting their proximity to any student to both protect the student as well as themselves and their families. Our site design and the restriction to not have any public training onsite allows for your staff to be risk free from contracting the COVID-19 virus due to participating in their training.

Any staff member that becomes infected will be required to take leave and quarantine themselves as per Government requirements for a minimum of 14 days. Any staff member that travels overseas will need to abide by Government requirements for a minimum of 14 days quarantine once they return. If they become sick within this time then the 14 day period will need to be recommenced to ensure all other staff and our customers are not put at risk.

What you need to do:

If you are sick with any flu like symptoms, fever or any respiratory infection then please do not attend our office. It’s nothing personal but we don’t want to see you. Stay at home and rest and consider seeking medical advice. If we become aware that you are not well then understand we will be sending you away or home. Please don’t be offended by these actions as we are doing this to protect everyone including our staff.

If you have recently returned from oversees or have had close or casual contact with someone diagnosed with COVID-19 in the past 14 days, you are required to self-isolate for 14 days. This includes us so feel free to contact us by email or phone but please stay away and observe your legal requirement and help protect the community of the Northern Territory.

When on site, respect our staff by remaining a safe distance of at least 1.5 metres from them. Follow all the advice that you are being given with regards to hand washing, coughing, shaking hands etc. Feel free to bring your own hand sanitiser and use it as you see fit; we will not offended if you use it in our presence.

By implementing these measures we will not only achieve protecting our staff and our customers but also continue providing the high level of quality training that we are known for.


Gary Carter
Managing Director